Terms & Conditions of Use

Acceptance of Terms

By downloading, installing and using our App, you agree to be bound by these Terms & Conditions of Use. If you fail to comply with these Terms & Conditions of Use, your right to access and use the App ceases immediately.

Every time you access and/or use the App you will be accepting these Terms & Conditions of Use, including acceptance of any changes to the Terms & Conditions of Use.

Copyright and Intellectual Property

All intellectual property rights in the App, including but not limited to copyright, trademarks, content, and design of the App is owned by sodaPAY or used under licence from third party owners (but excluding Your Content). Any use of the App or its contents, including copying, publishing, republishing, distributing, downloading, storing whether in whole or part, other than for your personal use is prohibited without the written permission of sodaPAY. You are prohibited from copying, modifying, transmitting, distributing, selling, displaying, licensing or reproducing any content including images and other media on this App for any commercial purpose.


You consent to sodaPAY’s Privacy Policy (www.sodaPAY.com.au/privacy-policy) which explains how we collect, use and protect the personal information you provide to us.

Account Registration>

You must register an account to access and use the App. If you are registering an account on behalf of someone else or another entity, you represent and warrant that you have the authority to legally bind that person or entity and grant us all permissions and licenses provided in these Terms & Conditions of Use.

To register an account, you will be required to provide your name, email address and other organisation details. You must provide accurate, current and complete information during the registration process and keep your account information up-to-date at all times.

You are responsible for maintaining the confidentiality and security of your account. You must immediately notify sodaPAY if you know or reasonably suspect that your credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorised use of your account. You are liable for any and all activities conducted through your account.

We reserve the right to suspend or terminate the account of anyone who provides inaccurate, untrue or incomplete information or who fails to comply with the account registration requirements.


You acknowledge that sodaPAY through the use of the App, is not providing an agent service and is not responsible for the preparation of any taxation, superannuation or other related documents on behalf of your business/entity. It can, however, submit transmissions (e.g. lodgements and prefill) through the SBR channel that your business/entity chooses to make through the App.

We do not represent or warrant that this App will be error-free or defect-free or that errors or defects will be corrected and we specifically disclaim any liability or responsibility for any App faults, failures or interruptions or the accuracy, timeliness, completeness or security of any communications transmissions of data.

Your access to the App depends on telecommunications and internet service providers and other external factors. sodaPAY does not guarantee the availability, or accept responsibility for the provision of these services.

If any provision of these Terms & Conditions of Use is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforcement of the remaining provisions.

Limitation of Liability & indemnity

To the maximum extent permitted by law, sodaPAY excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of information, Data, profits and savings) or damage resulting, directly or indirectly, from any use of, or reliance on, the App, Service or Website.

If You suffer loss or damage as a result of sodaPAY‘s negligence or failure to comply with these Terms & Conditions of Use, any claim by You against sodaPAY arising from sodaPAY’s negligence or failure will be limited in respect of any one incident, or series of connected incidents, to the Access Fees paid by You in the previous 12 months.

If you are not satisfied with the Service, Your sole and exclusive remedy is to terminate these Terms & Conditions of Use.


Refunds may be requested by sending a request to refunds@sodapay.com.au and detailing the reason for the request.

sodaPAY will assess your request and may issue a refund at its discretion.


If you breach the provisions of the Terms & Conditions of Use, we reserve the right to suspend, terminate or limit your access to the App. We will notify you of such suspension, termination or limitation by email. If we notify you that we have terminated the agreement, you must stop using the App and promptly remove it from your Device.

You agree that we will not be liable to you or any third-party for any termination of your access to the App or the Services.

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the App and Services (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuance of our services.