Your privacy is important to sodaPAY so
store your personal information.
We only collect and hold Personal Information that is absolutely vital to allow us to
function in the way that you require, namely, to seamlessly and regularly create accurate
single touch payroll reporting for your staff at the touch of a button.
We do not collect your credit card or other payment information – this payment information is
secured through your chosen payment gateway of Google Play and iOS App stores.
We constantly and consistently take the most updated technical steps to ensure that the
Personal Information we collect and hold is protected and secure.
What kinds of personal information does sodaPAY app collect and store?
sodaPAY app collects and transmits
information to the Australian Tax Office (ATO) to meet your employer obligation to report
through Single Touch Payroll.
How does it collect this information and where is it stored?
sodaPAY collects personal information
via screens you complete. It then submits your reporting to the ATO with your approval
through a secured connection.
Once the data has been confirmed as successfully received by the ATO, the app stores the data
on your device. Our server is then wiped of this information which has been securely
This is how your personal information will be used and disclosed.
and disclose your personal information.
By providing personal information to us, you consent to our collection, use and disclosure of
that apply between us.
website. We encourage you to check our website periodically to ensure that you are aware of
Personal information includes information or an opinion about an individual that is
reasonably identifiable. For example, this may include your name, age, gender, postcode and
sodaPAY collects your personal
information for the purposes of reporting your employer obligations to the ATO through
Single Touch Payroll. We secure this information by storing it on your device or your chosen
When applicable, sodaPAY stores in
error logs personal information submitted which has not been successfully transmitted to the
ATO. This is necessary for improvement and review of the Single Touch Payroll reporting
sodaPAY also collects information for
the purposes of marketing. In return for your personal information (your name and email
address) we will provide relevant information regarding the sodaPAY app and developments from the
Should you wish to be removed from this communication list, we will delete the information
collected on your request. This request may come in the form of unsubscribing from marketing
communications, or other communication (such as email or phone call requests) from you.
Privacy by design
sodaPAY app has built in privacy and
data protection upfront, from the design specifications and architecture of information. We
also built in privacy enhancing and data protection practices in the communication systems
and technologies used throughout the life cycle of personal information the sodaPAY app handles.
That is, the way sodaPAY handles:
- use (including data matching, targeted advertising and analytics),
- storage and
- destruction of data
has been designed with securing your information and privacy as a key principle.
What personal information do we collect?
We may collect the following types of personal information:
- mailing or street address;
- email address;
- telephone number and other contact details;
- age or date of birth;
- your device ID, device type, geo-location information, computer and connection
information, statistics on page views, traffic to and from the sites, ad data, IP
address and standard web log information;
- details of the products and services we have provided to you or that you have enquired
about, including any additional information necessary to deliver those products and
services and respond to your enquiries;
- any additional information relating to you that you provide to us directly through our
website or app or indirectly through your use of our website or app or online presence
or through other websites or accounts from which you permit us to collect information;
- information you provide to us through customer surveys; or
- any other personal information that may be required in order to facilitate your dealings
How do we collect personal information?
We may collect these types of personal information either directly from you, or from third
parties. We may collect this information when you:
- register on our website or app;
- communicate with us through correspondence, chats, email, or when you share information
with us from other social applications, services or websites;
- interact with our sites, services, content and advertising; or
- invest in our business or enquire as to a potential purchase in our business.
In addition, when you apply for a job or position with us we may collect certain information
from you (including your name, contact details, working history and relevant records checks)
from any recruitment consultant, your previous employers and others who may be able to
provide information to us to assist in our decision on whether or not to make you an offer
practices in relation to employee records of our current and former employees, which are
exempt from the Privacy Act.
Why do we collect, use and disclose personal information?
We may collect, hold, use and disclose your personal information for the following
- to enable you to access and use our website and app;
- to operate, protect, improve and optimise our website and app, business and our users’
experience, such as to perform analytics, conduct research and for advertising and
- to send you service, support and administrative messages, reminders, technical notices,
updates, security alerts, and information requested by you;
- to send you marketing and promotional messages and other information that may be of
interest to you, including information sent by, or on behalf of, our business partners
that we think you may find interesting;
- to administer rewards, surveys, contests, or other promotional activities or events
sponsored or managed by us or our business partners;
- to comply with our legal obligations, resolve any disputes that we may have with any of
our users, and enforce our agreements with third parties; and
- to consider your employment application.
We may also disclose your personal information to a trusted third party who also holds other
information about you. This third party may combine that information in order to enable it
and us to develop anonymised consumer insights so that we can better understand your
preferences and interests, personalise your experience and enhance the products and services
that you receive.
Do we use your personal information for direct marketing?
We and/or our carefully selected business partners may send you direct marketing
communications and information about our products. This may take the form of emails, SMS,
mail or other forms of communication, in accordance with the Spam Act and the Privacy
You may opt-out of receiving marketing materials from us by contacting us using the details
set out below or by using the opt-out facilities provided (eg an unsubscribe link).
To whom do we disclose your personal information?
- our employees and related bodies corporate;
- third party suppliers and service providers (including providers for the operation of
our websites and/or our business or in connection with providing our products and
services to you);
- professional advisers, dealers and agents;
- our existing or potential agents, business partners or partners;
- our sponsors or promoters of any competition that we conduct via our services;
- anyone to whom our assets or businesses (or any part of them) are transferred;
- specific third parties authorised by you to receive information held by us; and/or
- other persons, including government agencies, regulatory bodies and law enforcement
agencies, or as required, authorised or permitted by law.
Disclosure of personal information outside Australia
Our backend infrastructure (database, authentication, web server and cloud storage) is
provided by Google and as such, we may store personal information outside of Australia.
We will, however, take reasonable steps to ensure that any overseas recipient will deal with
such personal information in a way that is consistent with the Australian Privacy
Using our website and cookies
We may collect personal information about you when you use and access our website. While we
do not use browsing information to identify you personally, we may record certain
information about your use of our website, such as which pages you visit, the time and date
of your visit and the internet protocol address assigned to your computer.
We may also use ‘cookies’ or other similar tracking technologies on our website that help us
track your website usage and remember your preferences. Cookies are small files that store
information on your computer, TV, mobile phone or other device. They enable the entity that
put the cookie on your device to recognise you across different websites, services, devices
and/or browsing sessions. You can disable cookies through your internet browser but our
websites may not work as intended for you if you do so.
For example, where a cookie is linked to your account, it will be considered personal
information under the Privacy Act. We will handle any personal information collected by
cookies in the same way that we handle all other personal information as described in this
We may hold your personal information in either electronic or hard copy form. We take
reasonable steps to protect your personal information from misuse, interference and loss, as
well as unauthorised access, modification or disclosure and we use a number of physical,
administrative, personnel and technical measures to protect your personal information. For
example, we encrypt our databases and store information in secure locations. However, we
cannot guarantee the security of your personal information.
Our website may contain links to websites operated by third parties. Those links are provided
for convenience and may not remain current or be maintained. Unless expressly stated
otherwise, we are not responsible for the privacy practices of, or any content on, those
linked websites, and have no control over or rights in those linked websites. The privacy
policies that apply to those other websites may differ substantially from our Privacy
Policy, so we encourage individuals to read them before using those websites.
Accessing or correcting your personal information
You can access the personal information we hold about you by contacting us using details
below. Sometimes, we may not be able to provide you with access to all of your personal
information and, where this is the case, we will tell you why. We may also need to verify
your identity when you request your personal information.
If you think that any personal information we hold about you is inaccurate, please contact us
and we will take reasonable steps to ensure that it is corrected.
Questions and Making a complaint
If you think we have breached the Privacy Act, or you wish to make a complaint about the way
we have handled your personal information, you can contact us.
Please include your name, email address and/or telephone number and clearly describe your
complaint. We will acknowledge your complaint and respond to you regarding your complaint
within a reasonable period of time.
Contact our Privacy Officer
Privacy Officer via email: firstname.lastname@example.org
Unit 44, 17 Rockingham Beach Road,
ROCKINGHAM, 6168 WA
If you think that we have failed to resolve the complaint satisfactorily, we will provide you
with information about the further steps you can take.
You can also contact the Australian Privacy Commissioner
GPO Box 5218
SYDNEY NSW 2001
Telephone: 1300 363 992
Effective: 1 July 2019